Frequently asked questions

No. We're a property cleanout company, clearing out a property in preparation for life's next steps. Our work is closer to estate liquidation than to moving, though we don't hold estate sales. We remove what's being left behind, not relocate what's being kept. If your situation includes a few things that need to move rather than go, mention it at the walkthrough and we'll see what's possible.

We leave the space broom-clean — swept and vacuumed to the prior visible condition or better. We don't do a deep clean: wiping surfaces, scrubbing, nooks and crannies, cleaning supplies. For a full cleaning, you'd want to bring in a cleaning service separately.

Any size — a single item, a packed garage, one room, a storage unit, or a full estate. Every job gets the same approach: resell and donate what has value, then handle the rest.

Close — everything a junk removal call typically covers (a single item, furniture or appliance removal, a garage, a full attic or basement) is work we take on, across Sussex, Morris, Passaic, Bergen, and Warren counties. The difference is we're a fully insured, locally owned property cleanout company, and our service is closer to estate liquidation than to hauling, just without the estate sale: we resell and donate what has value before anything goes to disposal, and every job is priced at a free walkthrough rather than guessed over the phone. Not everyone needs a gentle hand with the process — but if you or someone you know does, that's exactly what we're here for.

Yes. Sussex County is home: we're based in Wantage and work in Newton, Sparta, Vernon, Hopatcong, Franklin, Hamburg, and every town in between. A single couch, an old appliance, a garage, a basement, or a whole house: we haul it all away, resell and donate what we can first, and take the rest to the SCMUA in Lafayette.

That's up to you. If you can't be there, we walk the property first and record exactly what's staying and what's going, so there's no confusion about the wrong item leaving. Any question that comes up during the job gets a text with a photo before we act on it.

At the walkthrough, we point out anything worth reselling or donating. You can take that value off the job cost up front, or we sell it afterward and split what it sells for with you. Whatever won't sell but is still usable is donated. Only what genuinely can't be saved gets thrown away.

If we sell items for you after the job, the split usually falls between 40/60, 50/50, and 60/40, depending on the size of the items, how much storage space they take, and how much demand there really is for them. If an item needs fixing, cleaning, or a little rehab to get the most value out of it, that work is taken into account too when we prep it for sale. We'll agree on the split at the walkthrough. We work hard to get you money for your items, but we aren't a storage facility — if something doesn't sell and storage space runs short, we may have to set the sale aside and donate the item instead.

No, formal estate sales are not our specialty. We can help coordinate the sale of personal property if that's necessary, but most often items are removed and stored away from the property, being sold at a later date.

It depends on the size and condition of the job, so we don't quote sight unseen or use a per-item calculator. Every job starts with a free, no-pressure walkthrough, and you get a price before anything starts.

Yes, when the property is being sold. Ask at the walkthrough and send us your attorney's and title company's contacts at least 10 business days before closing, and our invoice is paid out of the proceeds at closing, with nothing out of pocket up front. How paying at closing works.

Mainly how much there is and how hard it is to reach: the volume, heavy or oversized items, stairs and access, how many trips to disposal, and how far we travel. Items with resale value can bring the cost down. That's why every job is priced at a free walkthrough instead of over the phone.

It depends on the size. Smaller jobs are often done in a day; a full house can take several days. Your quote lists the expected dates, and we can plan around a closing or move-out deadline.

We ask you to go through drawers, closets, and hidden spaces before we start. During the work, anything that looks important, like documents, jewelry, cash, or photographs, is set aside and brought to you before anything leaves the property.

Yes, for most of it. Old paint and common household chemicals (cleaners, stains, solvents, lawn and garden products) are part of the cleanout, and we make sure they go to proper disposal instead of the trash. Disposal sites charge more for these, so there's a small added cost, included in your price at the walkthrough. Tell us about any propane tanks then too. We don't handle asbestos, biohazards, or other truly hazardous materials, and can point you to a licensed specialist for those.

Yes. If there's an organization that matters to you — a church, a shelter, a local charity — tell us at the walkthrough and we'll take your donated items there. If you don't have a preference, we choose reputable, reliable donation partners that give back to the community.

Yes. When we donate items, we can share the donation receipt with you after the drop-off, which is often useful for an estate's records or your taxes.

Yes. A lockbox or key pickup gets us in, and we send photo updates as the work goes, so you don't need to be on site.

Use the Client portal — the button at the top of every page (or in the menu on a phone). Enter the quote number from your estimate and your last name to see your job's progress, scheduled date, and balance, and to pay by card, Venmo, or a fee-free option like cash or check. We also email you as your job moves along, with a link straight to the portal.

It varies with the season, but we work with same-week requests when we can, and around a specific closing or move-out date when there is one. Tell us your timeline when you request an estimate.

Yes, fully insured, and locally owned and operated — NJ LLC #0451415928. If you need proof of insurance, click here.